General Topics
Property Desktop
Q. Why do I need to create an account?
A user account is required for your convenience. SponsorPort allows submitters to save proposals in progress so that they can be completed at a future date.
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Q. How do I create an account?
Click the "Create an Account" link on the home page. On the "Create Account" page, select a username and password, type in your email address, and click "Register". Once you click "Register", your account will be opened and you will be logged into the system.
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Q. I forgot my password. What should I do?
Click the "Forgot Username Password" link on the "Sign In" screen. You have an option of having either your Username or Password mailed to you. Enter your email address, and the information will subsequently be emailed to you.
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Q. How do I create a proposal?
Start by clicking the "Add Proposal" button on “My Desktop.” You will be taken to the questionnaire where you can answer questions regarding your proposal.
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Q. I can't move to the next step. What do I do?
If you are having trouble moving on to the next step, scroll through the page you are currently working on and check for red error messages. These messages will indicate fields that require more or different information.
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Q. How do I send a proposal?
After you have completed the questionnaire, proceed to the last step and click "Submit Proposal." This will submit your proposal. After clicking that button, you will not be able to make any changes, so please review your proposal carefully before submitting it.
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Q. Can I save a proposal without submitting it?
Yes. You can save your proposal at any time by moving to the next step in the process. For example, if you complete Step One and click "Next Step," the information from Step One will be saved. You must complete all the required fields, however, to be able to save the information on that page.
Alternately, you can stop and save your data by pressing “Save and Return to Desktop”, though you still need to complete all required fields on the page before being allowed to save.
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Q. Can I add an attachment to my proposal?
Yes. You may attach one (1) PDF file to your proposal. To attach a PDF file to your proposal, go to "My Desktop" and click the "Add Attachment" link that corresponds to the proposal to which you would like to attach the document. On the "Add Attachment" page click "Browse," find the PDF file on your hard drive and click "OK." When you are finished click "Upload." The maximum size for an attachment is 4MB. For more information about creating PDF files, please visit Adobe.com.
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Q. How do I make changes to a proposal that has not been submitted?
Any proposal that has not been submitted can be edited. To do this, visit "My Desktop" and click the "Edit" link that corresponds to the proposal you would like to edit.
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Q. How do I make changes to a proposal that has been submitted?
You can't. Once a proposal has been submitted you cannot make changes.
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Q. How do I delete a proposal?
On the "My Desktop" page, choose the proposal you wish to remove by selecting the "Delete" link to the far right of the line. Once you delete a proposal you will not be able to retrieve it.
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Q. How do I delete a proposal that has already been submitted?
You can't. Once a proposal has been submitted, it cannot be deleted.
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Q. When will I get a response to my proposal?
As soon as you’ve finished your proposal and submitted it, you will receive an email as receipt, informing you when to expect a response from the reviewers.
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Q. What happens if I get rejected? Can I have a decision overturned?
All decisions of the reviewers are final, but you can submit another proposal, or offer your proposal for consideration for the following year.
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